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Terms and Conditions
Ordering via my Website
Ordering through my website is easy and secure. Simply click on the "Add to Cart" button and proceed to checkout. Payment for all orders placed via my website will be processed by PayPal. You will be redirected to PayPal's secure site to make a payment, if you don't have a PayPal account there is an option at the bottom to pay using a debit or credit card. You do not need a PayPal account to make payments.
Postage and Delivery
All prices include SECOND CLASS postage and packing within the UK. If you are ordering from overseas, please contact me and I can give you a quote for Air Mail deliveries. Please allow 14 days for the delivery of the artwork. At busy times it may take a few extra days to despatch your order, however, I will always keep you informed by email if there is to be any delay.
International Postage
I am happy to ship my paintings, prints and cards overseas for the cost of shipping. Please contact me and I will let you know the current shipping price.
Portrayal of Products
All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependent on the calibration and settings of individual screens.
Returns
If for any reason you are not delighted with your goods and would like to return them, please email me within 7 working days from the day after you receive your order. Items must be returned in their original condition and with the original packaging with a copy of your receipt.
Please obtain proof of posting when returning goods, as claims for lost returns parcels without proof of posting will not be accepted. I am unable to refund the cost of postage and I try to process returns as quickly as possible however please allow up to 28 days.
Copyrights
All copyrights reproductions are retained by the artist, Sarah Dunton. My artwork may not be reproduced by any process without my express written permission.
Made To Order
Products which are printed to order, so unless there is a fault with the item I can not accept returns.
Website
Every effort is made to ensure that this website is free from viruses and defects however, this cannot be guaranteed. Sarah Dunton Artist shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.
Security
I make every effort to make sure your personal data is secure, including your name and address. I do not hold credit card information. Debit and credit card payment is made through PayPal's secure website.
Data Protection & Privacy Policy
Your privacy is important to me and I only use the information I collect about you carefully, lawfully and in accordance with the Data Protection Act 1998.
Links to other sites
Please be aware that my site includes links to other websites. I am not responsible for their privacy policies or procedures or for the content of these linked websites.
Information I hold
If you have shopped with me, I will hold your name, address, telephone number and email address. I will also hold the delivery address(es) for your orders. I also maintain a record of your product selections.
Information I use
I use the information I hold on your records for operational purposes; for example, processing your order, dealing with queries, tracking deliveries, and reviewing past purchases.
Your order history enables me to tailor my product range and marketing information (e.g. promotions and special offers) to your requirements. All the information I hold is used to improve your customer experience.
I will never make our customer information available to other companies.
Any other questions?
If you have any questions on any aspect of the Sarah Dunton Artist website please contact me.